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By placing an order with us you will be deemed to have read, understood
and agreed to these terms and conditions. If you are unhappy with
any aspect of these, then you should contact one of our customer
service advisors before placing an order with us.
These terms and conditions and your use of our web site are governed
by English law and you agree to submit to the non-exclusive jurisdiction
of the English court. This does not affect your non-excludable statutory
rights.
This web site and our terms and conditions have been designed for
use within the United Kingdom and under UK law. Whilst we are happy
to consider requests for products and enquiries from outside the
United Kingdom, we give no warranty, express or implied, that the
use of this website or the placing of any order through this website
from outside the UK complies with any applicable non-UK laws or
regulations. Accordingly, any products or promotions not permitted
under your local law are not offered to you.
A contract
between the customer and DAD UK Ltd for the sale of our products
will only exist once an order has been accepted, processed and despatched
( at which point the buyers credit card will be charged for the
value of the goods despatched, plus postage where appropriate),
and the goods have been adopted. This does not affect the customer's
statutory rights.
Prices
and availability of goods is subject to change without notice. A
delivery charge will be added to your order value, please see delivery
times and charges.
Your
Right To Cancel
You
may normally cancel your order (once accepted by us) for any reason
within 7 days of delivery of the products. To do so you must give
us written notice (including email) within that 7 day period. If
you do cancel the contract within this time any payments made by
you will be refunded in full within 30 days. Cancelled items must
be returned to us in the manner set out below and which must be
received by us complete, in perfect condition, unused, and in their
original packaging.
Returns
Policy
If
you are not entirely delighted with the products that you have chosen
you may return them within 7 days. We will be more than happy to
offer you an exchange or, at our option, a refund provided that
the products are returned complete, in perfect condition, unused,
and with the original packaging.
Making
Returns
For all returns, except where the item is faulty, you will be required
to arrange and pay for the return of the products to us. If you
prefer, we will arrange to collect the products from you, but the
cost of this will be charged to you and may be deducted from any
refund to you.
To return any product to us, please send it to:
DAD UK Ltd, Unit 15, Wotton Trading estate, Wotton Road, Ashford,
Kent TN 23 6JS
• When returning items you are strongly recommended to obtain
proof of posting. We cannot accept responsibility for parcels lost
in transit. We will only refund or provide an exchange for the costs
of postage where the item returned is faulty.
Payment and Taxes
We accept online payment in a secure environment by credit card.
We currently accept Visa, Mastercard, Delta and Switch. For further
details please refer to Methods of Payment.
All prices quoted on this website are accurate at the time of press
and are quoted in pounds sterling and where appropriate are inclusive
of UK sales tax (VAT) at the current rate. If your order is being
despatched to a destination outside the European Community (EC)
then your sales tax will be zero. If your order is being sent to
a member state of the EC then the selling price will include VAT
at the current rate. The current rate of VAT is 17.5%. Any customs
or import duties levied once the package reaches your destination
country will be your responsibility as we have no control over these
charges and cannot predict these charges.
Is My Credit Card Information Secure?
At DAD UK Ltd we take security very seriously. We want our customers
to feel completely at ease with doing business with us over the
Internet. We know that security is a major concern to some of our
customers and therefore we have put a system in place that is far
safer than giving your credit card details over the telephone or
giving your card to a waiter in a restaurant.
Your browser will go into secure mode as soon as you click to go
into the checkout or as soon as soon as you login. You can check
that you are shopping in a secure environment by looking for locked
padlock icon at the bottom of your browser screen.
Once this padlock is displayed all of your details are encrypted
to keep them secure. We use the very latest SSL ( Secure Sockets
Layer) encryption technology, which is the industry standard security
protocol. The site uses this technology to communicate with secure
browsers like Netscape and Internet Explorer. This makes it extremely
difficult for anyone else to decode.
Your credit card details are not held on the Internet. Once the
payment has been validated and approved your details are deleted.
This does mean that you will need to repeat your credit card details
for every order - a minor inconvenience -but one that makes it totally
safe to order online with France to your door ltd.
Our Guarantee To You
We guarantee that you will not lose out by placing an order online
with us. If your card is used fraudulently as a direct result of
being used to buy from our site, then we will assume liability for
the first £50 of your loss. Your credit card company is obligated
to take responsibility for the rest. We will do our best to work
with your credit card company to minimise the hassle for you.
We endeavour to display through this website all items in our current
range. We aim to hold stock of all styles and sizes whilst a product
is in stock. However, occasionally an item will be out of stock
and if this is the case this will be highlighted in your shopping
bag. The stock status for your order will be notified to you on
your order confirmation.
All dates quoted for delivery are estimated delivery dates only
and may be subject to change and we can accept no liability for
any loss or damage (whether direct or indirect) for delivery at
any time other than the estimated date for delivery.
All orders received after 4pm will, subject to availability, be
despatched on the following day.
UK Delivery
Standard Delivery
Monday to Friday only
Cost £4.95 per delivery address
Please allow 5 working days
Same day Despatch
Monday to Friday only
Cost £19.95 per delivery address
All orders for next day delivery should be received before 10.00am
(E.g Orders placed on Monday before 10.00am, will be packed and
despatched on
Monday and should arrive on Tuesday by 12.00am)
Overseas Delivery
Overseas,
BFPO and non-mainland UK postage is charged at cost
Delivery times may vary, please allow 7-14 days
For all our deliveries a signature may be required.
Conformity Of Goods
We take every care to ensure that the description and specification
of our products are correct at the time of going to press. However,
while the colour reproduction of the products is a close representation,
we cannot accept any responsibility for any variation in colour
caused by the browser software or computer system used by you.
Disclaimer
To the fullest extent permitted by the law and except in respect
of death or personal injury caused by negligence on the part of
France to your door ltd, its directors or employees, France to your
door Ltd. shall not be liable to you by reason of any representation
(unless fraudulent), or any implied warranty, condition or other
term, or any duty at common law, or under the express terms of the
contract, for any indirect, special or consequential loss or damage
(whether for loss of profit or otherwise), costs, expenses or other
claims for compensation whatsoever(whether caused by negligence
on the part of France to your door Ltd, its directors, employees
or agents or otherwise) which arise out of or in connection with
the use of this website. The supply of the products or their use
or resale by you, an the entire liability of The White Company Limited
under or in connection with the contract shall not exceed the price
of the products, except as expressly provided in these conditions.
This does not affect your statutory rights.
We will not be liable to you or be deemed to be in breach of the
contract by reason of any delay in performing, or any failure to
perform, any of our obligations in relations to the products ordered
by you, if the delay or failure was due to any cause beyond our
reasonable control. This does not affect your statutory rights.
Copyright and Trademark
The contents of these pages (including pictures, designs, logos,
photographs, text written and other materials) are the copyright
trademark or registered trademark of France to your door Limited
or its content and technology providers or their respective owners.
ALL RIGHTS RESERVED. The copying modification distribution reproduction
or incorporation into any
other work of part or all of the material available on this website
in an form is prohibited save
that you may:
• Copy print or download extracts of the material on this
website for the sole purpose of using this website or placing an
order with France to your door Ltd.
• Copy print or download the material on this site for the
purpose of sending to individual third parties for their personal
information provided that you acknowledge us as the source of the
material and that you inform the third party that these conditions
apply to them and that they must comply with them.
Our Details
DAD UK Ltd, Unit 15, Wotton Trading estate, Wotton Road, Ashford,
Kent TN 23 6JS
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